Vietnam Retail Banking Forum co-organized by Vietnam Banks Association and IDG ASEAN will take place on 05 - 06 December 2017 at JW Marriott Hotel Hanoi, 08 Do Duc Duc, Me Tri, South Tu Liem Dist., Hanoi, Vietnam. 

The industrial revolution 4.0 has strong impacts on banking industry and is likely to create more opportunities and incentives for Vietnamese banks to develop retail banking, especially in enhancing the application of innovative business solutions and state-of-the-art technologies in order to reinforce management capabilities, automate business processes, and develop modern retail banking services towards providing seamless customer experience. 

Besides, in the industrial revolution 4.0 and ever-changing digital business environment, banks are faced with mounting challenges and change drivers that push them to take proactive action in transforming the information technological infrastructure, ensuring information security and innovating distribution channels, banking products and services. Moreover, in recent years, the trend of non-cash payment and the emergence of Fintech companies has been accelerated, which requires Vietnamese retail banks to develop new payment services that are safe, convenient, time and cost effective. This would better meet the increasing demand of customers and exceed customer expectations. 

To support retail banks in Vietnam to achieve competitive advantage and take new steps toward engaging technologies, Vietnam Retail Banking Forum 2017 features the theme “THE FUTURE OF RETAIL BANKING & PAYMENT IN THE FOURTH INDUSTRIAL REVOLUTION”. The conference gathers professional bankers and technology corporations across region and from the world to identify growth opportunities through discussions on major topics of: 

• What is the Next-Generation in Transaction Banking? 
• Exploring Real-time Payments: enhancing customers’ satisfaction 
• How are big data and advanced analytics redefining the digital banking? 
• Securing e-payment transactions 
• Use of Robotics Process Automation in KYC/AML Prevention Processes 
• The impact of cloud computing in transferring banking services to a virtual environment 
• The cooperation between banks and Fintech: Opportunities & Challenges 
• The rise of Contactless payment with modern ID authentication solutions 
• Exceeding customers’ expectation with online round-the-clock banking service and Intelligent Virtual Assistants 

Together with the Conference, the Exposition area will excite you with the showcase of newest technologies and products within the retail banking industry. This area gathers leading technology corporations who will introduce their state-of-the-art solutions for retail banking such as: Big Data, Artificial Intelligence (AI), IoT, Cloud computing, Blockchain, Data Center, Data Management, Virtual-reality technology, Credit and Operation risk management, Security solutions, Regulation/ Compliance, Payment & Card solutions, CRM/ ERP, BPM, etc.